Support

Contact support

For help with login issues, account access, password reset, notification problems, privacy requests, or general product questions, email support@stubalance.app.

Include in your message

• The email address linked to your StuBalance account.
• Your device type and operating system version.
• Your app version if available.
• A short description of the issue and the steps you were taking.
• Screenshots if they help explain the problem.

Privacy and legal requests

If your request involves data access, correction, deletion, or another privacy issue, mention that clearly in the subject line so it can be routed appropriately. You can also use this support channel for questions about the Privacy Policy or Terms of Service.

Common support topics

• Account login or verification problems.
• Password reset issues.
• Push notifications not arriving as expected.
• Questions about daily check-ins, weekly scores, recaps, or insights.
• Requests related to account deletion or personal data.